Your Privacy Matters

We use the information we collect to:

• Provide, maintain, and improve our services
• Match contractors with suitable job opportunities
• Verify professional credentials and qualifications
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyse trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

We may share your information in the following circumstances:

• Between Users: Contractor profiles are visible to companies, and companies can view contractor qualifications and experience
• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to legal processes
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may share information for any other purpose with your consent

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Strict access controls and authentication
• Employee training on data protection
• Secure backup and recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Under the New Zealand Privacy Act 2020, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to the processing of your information for certain purposes
• Portability: Request a copy of your information in a structured format

To exercise these rights, please contact us at privacy@tradeehub.co.nz

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.